Before you pick up the phone: We welcome genuine enquiries but please try to have some idea about what you want to ask! A little time spent looking at our product pages and the support pages will help us answer your informed questions effectively. We can’t undertake to repeat information available on the website over the phone: you need to understand the basic concepts of wireless networking before we can discuss what you need in any sensible way. A lot of information can be found on our support pages.
Computer Resellers and Installers: If you are new to wireless networking and you are seeking to enter the market with your first wireless network installation, drop us an email with brief details and we’ll fix a time for a phone call where we can provide detailed guidance at length.
Consultancy: We are happy to discuss products and offer some advice, but we won’t design your entire network for you over the phone. We can provide site survey, consultancy and installation services – please email us with a brief outline of your requirements and we will suggest a way forward.
Email is better than phone! (It’s cheaper for a start!) We normally respond to all emails the same day, usually within two hours and more often than not within minutes. Emails allow time to offer a more thoughtful and considered response than a phone call may elicit, but if you prefer to call, feel free. We're known for being user- friendly  ! |
